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Terms of Service

SMS Terms

Last updated: September 30, 2026

The program

Recovery Road Inc. sends text messages to help clients request and manage food pantry appointments.

What you’ll receive

A link to our intake form, appointment confirmations and reminders, notices when an appointment opens up, and updates about pantry hours. We do not send marketing messages.

How you sign up

By checking the consent box on our online intake form, texting our pantry line at (714) 723-9711, or giving verbal consent to a Recovery Road volunteer by phone. Agreeing to texts is not required to receive services.

How often

Message frequency varies based on your appointments, usually a few messages per visit.

Cost

Message and data rates may apply depending on your mobile plan. Recovery Road does not charge for text messages.

How to stop

Reply STOP at any time. You’ll receive one final message confirming you’ve been unsubscribed. Reply START to sign up again.

How to get help

Reply HELP, call (714) 723-9711, or email admin@recoveryroad.org.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

To learn how we handle your information, see our Privacy Policy.

Recovery Road Inc., 2220 East Winston Road, Anaheim, CA 92806

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